Ticket Snipers®

Traffic Ticket Dismissal | California San Diego

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Privacy Policy

Effective Date: 6/12/2008
Last Updated: 2/7/2021

1. Introduction

Ticket Snipers (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit www.ticketsnipers.com (the “Website”) or use our services.

By accessing our Website or providing information to us, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide

When you:

  • Submit a ticket evaluation form

  • Purchase services

  • Upload citation documents

  • Contact us

  • Opt in to SMS messaging

  • Subscribe to updates

We may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Driver’s license information

  • Citation details

  • Court information

  • Payment details (processed securely by third parties)

  • Any additional information you provide

B. Automatically Collected Information

We may automatically collect:

  • IP address

  • Device and browser information

  • Pages visited

  • Session activity

  • Referring URL

  • Cookies and tracking data

3. SMS / Text Messaging Policy (TCPA & A2P 10DLC Compliance)

A. SMS Consent

By providing your mobile phone number and opting in to receive text messages, you expressly consent to receive:

  • Case updates

  • Appointment reminders

  • Account notifications

  • Service alerts

  • Promotional messages (if separately consented)

Consent is not a condition of purchasing services.

B. Message Frequency

Message frequency will vary based on your case status and communication preferences.

C. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. Ticket Snipers is not responsible for carrier-imposed fees.

D. Opt-Out Instructions

You may opt out of SMS messages at any time by:

  • Replying STOP to any message

  • Contacting us at legal@ticketsnipers.com

  • Calling (619) 761-5088

After opting out, you will receive a confirmation message and no further SMS communications will be sent unless you re-enroll.

E. Help Instructions

For assistance, reply HELP to any SMS message or contact us directly.

F. Carriers

Supported carriers may include (but are not limited to): AT&T, Verizon, T-Mobile, Sprint, and other U.S. carriers. Carrier participation may vary.

Carriers are not liable for delayed or undelivered messages.

G. Data Use for SMS

We use your phone number solely to:

  • Provide requested services

  • Send service-related communications

  • Deliver marketing communications if separately consented

We do not sell, rent, or share mobile numbers with third parties for their marketing purposes.

SMS consent information is not shared with affiliates or third parties for marketing purposes.

H. Revocation of Consent

You may revoke your consent to receive text messages at any time by using the opt-out methods listed above.

4. How We Use Your Information

We use personal information to:

  • Provide traffic ticket defense and document preparation services

  • Process payments

  • Communicate case updates

  • Improve website performance

  • Send marketing communications (with consent)

  • Comply with legal obligations

  • Prevent fraud

We do not sell personal information.

5. Sharing of Information

We may share information with:

  • Licensed attorneys preparing defense documents

  • Courts and government entities

  • Payment processors

  • Website hosting providers

  • Cloud storage providers

  • SMS service providers

  • Analytics platforms

All vendors are contractually obligated to safeguard information.

6. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Request access to personal information

  • Request deletion

  • Request correction

  • Know categories of data collected

  • Limit use of sensitive personal information

To exercise your rights, contact:

Email: legal@ticketsnipers.com

We will verify your identity before fulfilling requests.

We do not discriminate for exercising privacy rights.

7. Data Retention

We retain personal information only as long as necessary for:

  • Service fulfillment

  • Legal compliance

  • Dispute resolution

  • Risk management

8. Security

We use industry-standard safeguards including:

  • SSL encryption

  • Secure payment gateways

  • Access controls

  • Cloud-based security protocols

No transmission method is completely secure.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

10. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our Website.

11. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

Continued use of the Website after changes constitutes acceptance.

12. Contact Information

Ticket Snipers
888 Prospect Street, Suite 200
La Jolla, CA 92037
legal@ticketsnipers.com